SHIPPING DELAYS DUE TO COVID-19

Shipments are arriving on time or can take several weeks to arrive depending on your area due to Covid-19 and high shipping volumes. In some cases, shipments to US can take several weeks.

Orders are usually processed within 1-3 business days excluding wholesale. 

SHIPPING WITHIN CANADA

We do our best to offer a cost-friendly shipping rate. Please get in touch if you need a faster shipping option.

• flat rate of $10 Expedited tracked shipping via Canada Post 
• free shipping on orders over $35 

SHIPPING FOR US CUSTOMERS

• flat rate of $10 for all home goods
• free shipping over $35 

We are not responsible for any duties or fees on international orders.

Packaging

Our packages are sent in paper envelopes or repurposed cardboard boxes when possible.  We do our best not to use plastic in the shipping process and give the best rates that we can! 

We are not responsible for any duties or fees on international orders.

*Please make sure to check that your address is correct. Please get in touch with us immediately if you need changes to be made. 

Please inquire with Canada Post if you have a lost package and make a claim.

For any concerns with your order please get in touch with us and we will work with you to sort out the problem. We always want you to be happy with your purchase!

RETURNS

 *Due to Covid-19 we are not accepting returns but please let us know if you have an issue with your order and we will be happy to work with you on a solution.

We love to hear from you! Fill out the form below and we will get back to you as soon as we can. 

hello@prairieminimalist.ca